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Policy

Every detail at Enchanteur is designed with your comfort in mind. Please take a moment to review our salon policies before your visit.

Cancellation / Late / No Showing Policies

  • Please notify us at least 3 hours in advance to cancel or reschedule your appointment. Late arrivals exceeding 20 minutes will incur a 10% service fee. No-shows will be charged a 25% fee at their next appointment.

 
Kids

  • For safety reasons, children under the age of 8 who are not receiving a service must be accompanied and supervised by an adult at all times.


Refund Policies

  • We strive for satisfaction. If you’re not happy with your service, we’ll gladly make adjustments. However, due to the nature of our services, we do not offer refunds.

Service Warranty

  •  We offer a 7-day warranty on all services. Should any issues arise within that period, please reach out and we’ll address the concern at no additional cost.


Privacy Policies

  • Your personal information is used solely to enhance your experience and communicate service updates. We do not share your data with third parties.

Refuse Policy

  • We reserve the right to refuse service to anyone under the influence, displaying inappropriate behavior, or posing a safety risk to staff or guests.


Health Policies

  • If you are experiencing any contagious conditions, please reschedule your appointment. Kindly inform us in advance of any health conditions or if you are diabetic.


Pricing Policy

  • Prices may vary based on specific requests. For an exact quote, we recommend a complimentary in-salon consultation.

 
Payment

  • We accept cash, EFTPOS, Visa, Mastercard, Cash App, Venmo, and Zelle.


Personal Belongings

  • We are not responsible for any lost or stolen items. If you encounter an issue, please notify a manager immediately so we can assist.

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